In order to maintain the safety and security of users' accounts, Lotto.com takes precautions regarding account information and responsible gaming.
Account restriction or suspension can occur as a result of a few different instances. Accounts may be suspended due to too many invalid login attempts and in this case, Lotto.com takes action in maintaining the safeguarding of your account. As noted by the NCPG, for a small percentage of players, any form of participation - including the lottery, has the potential to become an issue. Users who have broken rules in regard to Lotto.com’s responsible gaming principles (as set up by iCAP) will have their account suspended. We’d be happy to help you understand the status of your account. For more information on why your account has been restricted or suspended, please reach out to firstname.lastname@example.org.