Unable to place your order?
Some banking institutions have low acceptance rates for Lotto.com™ transactions.
If you are experiencing trouble with your payment not being accepted, we encourage you to use a different payment method.
If the issue persists, we recommend contacting your payment provider to understand the reason behind the declined transaction. They will be able to provide you with more specific information and assist you.
Please note: Arkansas, Texas, and Massachusetts do not permit online lottery product orders using credit cards. For customers in these states, please complete your order using a debit card or any of our other convenient methods.