We’re sorry to see you leave, but understand that sometimes this decision is for the best.
Alternatively, we offer the option to temporarily self-exclude yourself instead of closing your account altogether. This will restrict you from playing with us for a specified period of time. To learn more about our self-exclusion option, please click here.
If you would still like to manually close your account, please follow these steps:
Log in to your Lotto.com account
Select ‘Profile’ from the menu
Select ‘Settings’
Select ‘Close Account’
Click the ‘Close Account’ button at the bottom of the page
As we continually strive to make Lotto.com a better experience for all of our patrons, we encourage you to let us know why you are choosing to close your account. Any feedback you would like to leave for us can be entered on the ‘Close Account’ page.
Should you change your mind and wish to reopen your account, please reach out to us at success@lotto.com and we would be happy to welcome you back.