Technical Support and Location Help

Geolocation FAQ

• How to turn off VPNs, proxies, or Private Relay?
• Why can't I be located?
• Can I Order From A Native American Reservation?
• Am I in the correct state?
• Can I order while on vacation?
• What is Geolocation and why is it important?

Enabling Location Services

• Need more location help?
• How to enable location services on iPhone through your browser
• How to enable Location Services for all browsers on Android Version 12
• How to enable Location Services for all browsers for Android Version 11/10
• How to enable location services on a Mac™ computer
• How to enable location services on a Windows™ computer

Signing Up

• When will my ID be verified?
• Do I need to provide a social security number?
• How can I verify my identity?
• How do I create an account?
• How do I download Lotto.com on my Android?

Update Personal Settings

• How do I unsubscribe from the mailing list?
• How do I change my password?
• How do I change my phone number?
• How do I change my address?
• How do I change my date of birth?
• How do I change my email?

See all 8 articles

Login Help

• How to Log Out?
• Why is my account restricted/suspended?
• What if I forgot my password?