The Self-Exclusion tool allows you to restrict your usage of our services for a limited period of time. During this period, you will not be able to order any tickets nor receive any promotional updates.
To set up self-exclusion:
Log in to your Lotto.com account
Select 'Profile’'
Select 'Settings'
Select ‘Cool-Off & Self-Exclusion'
Switch the toggle to ‘Self-Exclusion’
You may exclude yourself for a period of 6 months or up to 1 year.
The self-exclusion feature cannot be lifted manually.
This is a key aspect of our responsible gaming program. Once you set up a self-exclusion period, you will be self-excluded until the end of the self-exclusion period you chose.
Our responsible gaming program and self-exclusion features make our platform and services safer and help encourage you to enjoy the lottery as a form of fun entertainment.
If assistance is needed, don't hesitate to get in touch with us at success@lotto.com. We’re here to help.
