Confirming your location on Lotto.com™ is a necessary step to complete your order. We use a geolocation check to do this, which confirms your device’s current location.
To place orders on Lotto.com, location services must be enabled for the Lotto.com app.
To enable location services for the Lotto.com app, follow these steps:
1. On your iPhone or iPad, go to ‘Settings’
2. Click on ‘Privacy and Security’
3. Click on ‘Location Services’
4. Click on ‘Lotto.com’
5. Under 'Allow Location Access,' select 'While Using the App’ or ‘Always' and turn 'Precise Location' 'ON' (highlighted green).
If assistance is needed, don't hesitate to get in touch with us at success@lotto.com. We’re here to help.